Requests & follow-through for teams

Every request. A clear next step.

HeyPaolo helps your team organize incoming requests, assign responsibility, track commitments, and follow through—so people get answers and work keeps moving.

Now in a small pilot.

TodaySample requests

School facilities

Leaking faucet, room 112

Assigned · Facilities lead · Due Thu

Industrial

Conveyor 3 belt slipping

High · Next: inspect rollers

Contractor

Deck estimate follow-up

Waiting on customer decision

Nonprofit

Food box delivery request

New · needs a response

One shared workflow

Requests get lost between the ask and the answer.

A hallway conversation, a voicemail, a form, an email. Someone means to handle it, and the week gets away. HeyPaolo keeps one honest list with an owner and a next step for each.

01
Capture a request
Website form, booking page, text, missed call, CSV import, or typed in by your team. Each one keeps where it came from.
02
Assign an owner and next action
Every request gets a person responsible, a priority and the very next thing to do.
03
Track deadlines and progress
Due dates, follow-up dates, and a Waiting status that records exactly who or what it's waiting on.
04
Follow up and record completion
Paolo drafts follow-ups for you to review. When it's done, you confirm it and record the outcome.

Who it's for

One foundation. Your words for the work.

Pick your organization type and HeyPaolo suggests the right terms and a starter workflow. The examples below are illustrations, not customer stories.

Contractors & service businesses

Inquiries, estimates, scheduling, customer follow-ups.

Example: “Deck estimate sent 6 days ago, no reply. Call today?”

Industrial & facilities teams

Maintenance requests, equipment issues, vendor coordination.

Example: “Conveyor 3 belt slipping: high priority, unassigned.”

Schools

Facility repairs, supply requests, staff assignments, approvals.

Example: “Toner order waiting on principal approval.”

Medical office operations

Facility issues, supplies, vendor coordination, administrative requests.

Example: “Copier service visit waiting on vendor.”

Nonprofits

Community requests, volunteer assignments, project commitments.

Example: “10 volunteers needed for Saturday cleanup.”

Clear boundaries

For schools and medical offices, HeyPaolo is for facilities and general operations only. Don't store patient records, clinical information or student records in it. HeyPaolo does not claim HIPAA or FERPA compliance.

Interactive demo

Clear today's list in a minute.

Pick an industry. Tap Assign to give a request an owner, Followed up to push the next follow-up out, and Done to complete it. Everything here is sample data that resets when you reload.

Try it with your own requests

Today · Sample Unified School DistrictSample data

Need response

Overdue

Waiting

Completed

Leaking faucet, room 112New
Ms. Rivera · No owner yet
Gym bleacher boards looseIn progressUrgent
Coach Lee · Facilities lead · 1 day overdue
Toner for front officeWaiting
Front office · Ops manager · Waiting on principal approval
Hallway light replacedCompletedLow
Custodial · Custodian · Done

For contractors & service businesses

More booked jobs. Fewer forgotten follow-ups.

Track your leads, stay on top of estimates, and know who needs your attention—with a business assistant you can simply ask.

Sales stages: Contacted → Estimate Sent → Won
Line-item estimates customers approve online
Deposits, invoices & card payments
Project tracker, job calendar & job photos
Booking page & SMS chat
Review requests and seasonal check-ins

Works today

Website inquiry form you can embed
Online booking page
CSV import & export
Email: digests, estimates, invoices, review requests
Card payments for invoices & deposits (your own Stripe account)
Two-way texting, missed-call text back & voicemail (needs a texting number and US carrier registration)
AI assistant grounded in your records

Planned — not available yet

Google Calendar sync
Shared email inbox capture
Accounting software sync
Work-order system connectors

HeyPaolo won't fit every workflow. If something you need is missing, tell us in the pilot form.

Pricing

Start with a 14-day free trial.

No card needed to try it. Cancel anytime.

Solo

For one person handling requests

$29/month

✓ Requests, owners, due dates & follow-ups
✓ Today dashboard & morning digest
✓ Estimates, invoices & projects (optional)
✓ Ask Paolo AI assistant

Start free trial

Crew

For teams of any size

$59/month

✓ Everything in Solo
✓ Unlimited team members
✓ Team members see only what's assigned to them
✓ Quick replies shared with your team

Start free trial

Join the pilot

Help shape HeyPaolo.

We're working with a small number of businesses and organizations. Tell us about yours and the requests that slip through the cracks.

Need help setting up AI for your business or organization?

Beyond HeyPaolo — we'll talk through where AI could actually save your team time, and where it won't.